Privacy Policy

Privacy Policy

Kidoo Taxes and Financial Services (“Kidoo,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.

By using our website or engaging our services, you consent to the practices described in this Privacy Policy.


1. Who We Are

Kidoo Taxes and Financial Services
📍 304-23 Westmore DR, Etobicoke ON, Canada

We provide accounting, tax preparation, bookkeeping, payroll, and financial advisory services to individuals and businesses in Canada.


2. Information We Collect

We may collect personal and business information including, but not limited to:

Personal Information
  • Full name

  • Address

  • Email address

  • Phone number

  • Date of birth

  • Social Insurance Number (SIN)

  • Government-issued identification

  • Banking and financial information

  • Tax and employment records

Business Information
  • Business name and address

  • Business number (BN)

  • Financial statements

  • Payroll and employee details

  • GST/HST information

Website Information
  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

  • Cookies and similar technologies

We collect only the information necessary to provide our services and meet legal and professional obligations.


3. How We Collect Information

Personal information may be collected when you:

  • Contact us through our website or email

  • Book a consultation

  • Engage our accounting or tax services

  • Submit documents through secure portals or email

  • Communicate with us by phone or in person

  • Use our website (via cookies and analytics tools)


4. How We Use Your Information

We use personal information to:

  • Provide accounting, tax, and financial services

  • Prepare and file tax returns and reports

  • Communicate with you regarding your account or services

  • Respond to inquiries and requests

  • Comply with legal, regulatory, and professional requirements

  • Improve our website and services

  • Prevent fraud and ensure security

We do not sell or rent personal information to third parties.


5. Consent

We obtain consent for the collection, use, and disclosure of personal information except where permitted or required by law.

Consent may be:

  • Express (e.g., signed engagement letters)

  • Implied (e.g., providing information for tax filing purposes)

You may withdraw consent at any time, subject to legal or contractual restrictions.


6. Disclosure of Information

We may disclose personal information only when necessary and in the following circumstances:

  • To the Canada Revenue Agency (CRA) or other government authorities as required

  • To trusted third-party service providers (e.g., cloud accounting software) under confidentiality agreements

  • When required by law, court order, or regulatory authority

  • With your explicit consent

All third parties are required to protect your information and use it only for authorized purposes.


7. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against:

  • Unauthorized access

  • Loss or theft

  • Disclosure, copying, or modification

Security measures include:

  • Secure servers and encrypted systems

  • Password-protected files

  • Restricted access to sensitive information

Despite best efforts, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.


8. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal, regulatory, and professional record-keeping requirements

When information is no longer required, it is securely destroyed or anonymized.


9. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website performance

  • Understand user behaviour

  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.


10. Access and Correction

You have the right to:

  • Request access to your personal information

  • Request corrections if information is inaccurate or incomplete

Requests must be made in writing and may be subject to identity verification.


11. Third-Party Links

Our website may contain links to third-party websites. Kidoo is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.


12. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.


14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Kidoo Taxes and Financial Services
📍  304-23 Westmore DR, Etobicoke ON, Canada                                                                                                 
📧 Email: admin@kidoo.ca
📞 Phone: (437) 561 1960